A Bentley isn’t just a car. It’s often a lifelong dream. What’s more, your vehicle may be a one-of-a-kind coachbuilt Mulliner, or a Heritage vehicle such as a Brooklands or a Mulsanne which are no longer in production. In these cases, your beloved Bentley deserves a truly bespoke kind of cover.
Our Bentley Heritage Insurance ensures you and your vehicle are fully protected and cared for by the people who know it best: Bentley. After all, it’s not just about getting your car back on the road, it’s about maintaining what makes your vehicle so unique.
This exclusive Bentley Heritage Insurance is sold and administered by Bentley Insurance Brokers and is underwritten by Chubb European Group SE. Chubb has over 100 years of experience in protecting specialist vehicles to the highest standards, so you can be sure your Heritage Bentley is in the most capable and caring hands.
Features and benefits
Bentley Heritage Insurance gives you full access to a network of Authorised Bentley Repairers and Bentley-trained Technicians. Only Bentley Genuine Parts, paints and accessories will be used during any repairs to maintain the very best cover and attention to detail. We also work with you if you have a preferred workshop that you wish to use.
With our upfront and agreed value cover, in the event of a total loss, you will receive the full sum insured with no excess, not a depreciated market value. All drivers aged 30 years and over are automatically covered, with no need for named drivers. You will also benefit from UK and European breakdown cover with HomeStart included.
For full details on what is covered, please refer to our Bentley Heritage Insurance Policy Booklet.
Renew your policy
When it comes to renewing your Bentley Heritage Insurance policy we will contact you in advance of your renewal date with details on how to renew.
If you have not heard from us when you were expecting to, you can of course contact us.
Frequently asked questions
About Bentley Heritage Insurance
When will I receive my confirmation of cover?
Once you have set up your Bentley Heritage Insurance, your confirmation of cover will be emailed to you. If you haven’t received your confirmation of cover within 24 hours, please contact us.
How do I contact you?
You can contact us by calling 0333 043 1280 or emailing customersupport@insurewithbentley.co.uk
How can I obtain a replacement copy of my documents?
If you require a replacement copy of your documents, you can contact us by calling 0333 043 1280 or emailing customersupport@insurewithbentley.co.uk. So that we can identify your policy, please include as much of the following information as possible within your email:
- policyholder name
- policy number
- vehicle registration
- postcode
Who do I contact if I wish to make a complaint?
If you wish to make a complaint about our product or service you can call us on 0333 043 1280, or write to us at:
FAO Customer Service Manager
Bentley Heritage Insurance
850 Ibis Court
Lakeside Drive
Centre Park
Warrington
WA1 1RL
Making a claim
How do I report an incident?
If the unexpected does occur please remember to call us immediately on 0333 043 1280.
Can I decrease my excess to £0?
Unfortunately not, there is a compulsory policy excess that applies and this cannot be reduced.
Repairs
What is a Bentley Recommended Repairer?
Bentley recommends specialist independent repairers for body and paint services to its national network of Bentley retailers and customers. These facilities have to meet Bentley standards and their technicians are trained to know your vehicle inside out.
Bentley Recommended Repairers are committed to ensuring that the repairs to your vehicle are completed to the highest standards and are in line with the Bentley approved repair methods. In repairing your vehicle, Bentley Genuine Parts will be fitted, where available, meaning that your Heritage Bentley remains as it was intended when first built. In the event parts aren’t available, we’ll pay to have them custom manufactured to the original specification.
The repairs will be warranted by the Recommended Repair Facility against poor workmanship for a minimum period of 36 months or the unexpired period of the Warranty appropriate to the Vehicle at the time of the original registration (whichever is the longer).
What are the benefits of using Bentley Genuine Parts?
Bentley Genuine Parts are manufactured to meet strict quality standards and can contribute to maintaining maximum safety, reliability and to help retain the future value of your car. All the parts fitted to your vehicle will be covered by a two year genuine parts warranty.
Most insurers will aim to use their preferred repairer network, who may repair your vehicle using non-genuine parts. The use of inferior parts can cause damage to your vehicle and may also compromise your safety and that of your passengers.
Policy details
How do I cancel my cover?
Following the expiry of your 14 day statutory cooling off period you continue to have the right to cancel your policy at any time during its term. If you do so, you will be entitled to a refund of the premium paid in respect of the cancelled cover, less a proportionate deduction for the time we have provided such cover plus any cancellation fees that apply.
To cancel your cover, please contact us.
How do I contact you?
You can contact us by calling 0333 043 1280 or emailing customersupport@insurewithbentley.co.uk
Who do I contact if I wish to make a complaint?
If you wish to make a complaint about our product or service you can call us on 0333 043 1280, or write to us at:
FAO Customer Service Manager
Bentley Heritage Insurance
850 Ibis Court
Lakeside Drive
Centre Park
Warrington
WA1 1RL